Milk & Cookies - Clasp & Tie Bandana

At Zoomies, we’re committed to making sure your furry friends get their goodies fast, safe, and hassle-free!

Here’s our shipping promise to you:

✅ Fast & Reliable Delivery
We process all orders within 1–2 business days. Most orders arrive within 3–7 business days, depending on your location. You’ll get a tracking number as soon as your package ships.

✅ Safe & Secure Packaging
We carefully pack every item to ensure it arrives in perfect condition—just the way your pet deserves.

✅ Lost or Damaged Packages? We've Got You.
If your package is lost in transit or arrives damaged, we’ll make it right. Just contact us within 7 days of delivery and we’ll send a replacement or issue a refund—no hoops to jump through.

✅ Free Shipping Threshold
Orders over $75 ship free (within the U.S.)! Because spoiling your pet shouldn't cost extra.

We care about you and your pets, and we’re here to help every step of the way. Questions? Reach out to our support team anytime at zoomiespetsupplies805@gmail.com.

🐶 Refund & Return Policy

We want you (and your pets!) to be completely happy with every purchase. If something isn’t right, we’re here to help!

✔️ Returns

If you're not satisfied with your order, you may return unused, unopened items within 30 days of delivery for a refund or exchange.

non-returnable unless damaged or incorrect.

✔️ Refunds

Once we receive and inspect your return, we’ll notify you and process your refund to the original payment method. This may take 5–10 business days to appear, depending on your bank.

✔️ Damaged or Incorrect Orders

If your order arrives damaged or you received the wrong item, please contact us within 7 days of delivery. We’ll make it right with a replacement or refund—your choice.

✔️ How to Start a Return

Email us at zoomiespetsupplies805@gmail.com with your order number and reason for return. We'll guide you through the process and make it easy.

Our Quality Guarantee

At Zoomies, we’re pet lovers just like you—and we believe your pets deserve the best!

That’s why we stand behind the quality of every product we sell.

✅ Carefully Selected Products
We only carry items we’d feel good giving to our own pets. Every product in our store is chosen for its safety, durability, and pet-approved quality.

✅ Your Satisfaction, Guaranteed
If you're not 100% happy with the quality of your purchase, let us know within 30 days, and we'll do what it takes to make it right—whether that means a refund, replacement, or store credit.

✅ Safe for Pets, Backed by Love
We prioritize products made with safe, non-toxic materials and from brands that care as much as we do. Because pets are family.

💬 Need help or have concerns?
Reach out to our friendly team anytime at zoomiespetsupplies805@gmail.com. We’re always here to help and make sure your experience is paws-itively perfect.